Charlton Memorial Hospital

Flashing back to July 2000, the following was written in H&W's internal newsletter, The Wood Post. It was written by Greg Clark, a former employee:

"Charlton Memorial Hospital was a maple panel project that was produced and installed in half of the typical production and installation time. The project consisted of 2400 square feet of sequence-matched maple panels that covered pilasters, wainscot, skylights and cabinets. The customer pushed this project off for 8 months and then asked us to complete the project, including installation in 6 weeks. The contractor was in a bind and asked if we could help. At the time Herrick & White was over capacity in engineering, manufacturing, finish and installation. In order to accomplish this request, everyone from sales to the installation crew had to be onboard with the reduced time frame.


To meet the deadline every department in the company pulled through. Some portions of installation and finish were subcontracted out, but even when those subs fell short of the goal, Herrick & White was able to regroup with only a couple hours notice and pick up where those subs left off. The project was completed on time and without a punch list being issued on any of H&W’s work. I think this project is a good example of H&W's ability to resolve problems when all departments pull together."